A Preliminary Comparison of Two Ecosystems: Fintech Opportunities and Challenges for Financial Inclusion

Type of content
Chapters
Thesis discipline
Degree name
Publisher
Palgrave Studies in Financial Services Technology
Journal Title
Journal ISSN
Volume Title
Language
Date
2023
Authors
Ranabahu, Nadeera
Abstract

The ecosystem of a country shapes the way FinTech organizations provide services to the poor. Yet, very little attention is given to the financial inclusion agenda and how ecosystems create opportunities and challenges for FinTech organizations. This chapter looks at policy, culture, human capital, finance, market, and support domains to present a preliminary analysis of two ecosystems in South Asia, to identify system level challenges and opportunities for FinTech organizations. The findings highlight that established FinTech organizations in a mature ecosystem have different challenges and opportunities than an ecosystem with emergent FinTechs. Hence, addressing the needs of the poor requires balancing multiple domains within the ecosystem, aligning them with the level of maturity of the system.

Description
Citation
Ranabahu N (2023). A Preliminary Comparison of Two Ecosystems: Fintech Opportunities and Challenges for Financial Inclusion. In Walker T, Nikbakht E, Kooli M (Ed.), The Fintech Disruption..: 243-266. Palgrave Studies in Financial Services Technology.
Keywords
FinTech, financial inclusion, ecosystem, developing countries
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
Fields of Research::44 - Human society::4404 - Development studies::440407 - Socio-economic development
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All rights reserved unless otherwise stated