The Association between Psychological Attributes and Organisational Performance in New Zealand Small to Medium Sized Enterprises

Type of content
Theses / Dissertations
Publisher's DOI/URI
Thesis discipline
Management
Degree name
Doctor of Philosophy
Publisher
University of Canterbury. Management
Journal Title
Journal ISSN
Volume Title
Language
Date
2007
Authors
Walley, Matthew John Craig
Abstract

This thesis reports on the association between particular psychological attributes of owner/operators and organisational financial performance in New Zealand small to medium sized enterprises (SME's). The specific psychological attributes of interest are ambiguity tolerance, self efficacy, resilience and planning orientation. A direct response mail survey was sent to 4,500 New Zealand organisations fitting the criteria for this study. Ambiguity tolerance, self efficacy and resilience were assessed using established item scales from the literature. Planning orientation was assessed using planning scenario analysis. Data analysis was conducted using structural equation modeling. Results show that the planning orientation of owner/operators has a significant direct association with organisational financial performance. Ambiguity tolerance, self efficacy and resilience were found to have a significant indirect association with financial performance. The findings of this research have implications for both theory and practice. Theoretically there are implications for cognitive and personality psychology, organisational theory and behaviour, entrepreneurship and research related to the psychological attributes of interest in this thesis. Practically, the results provide managers with a meaningful tool to aid in the selection, training and management of individuals responsible for strategic decision making in SME and other organisational settings.

Description
Citation
Keywords
Ambiguity tolerance, self efficacy, resilience, planning, small to medium sized enterprises, entrepreneurship, organisational performance, decision making, mental models.
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
Rights
Copyright Matthew John Craig Walley