Lay Beliefs About the World Affect Preferences for Sustainable Hotel Offerings

Type of content
Journal Article
Thesis discipline
Degree name
Publisher
SAGE Publications
Journal Title
Journal ISSN
Volume Title
Language
en
Date
2021
Authors
Septianto F
Thai NT
Kemper, Joya A.
Abstract

Prior research has established that consumers with higher levels of biospheric values are more likely to engage in sustainable behaviors. Such findings assume that tourism practitioners should solely focus their marketing efforts on consumers with high levels of biospheric values. The present research reexamines such typical expectations by investigating how lay beliefs about the world elicited by advertising can encourage consumers with low levels of biospheric values to engage in sustainable behaviors. Results of two experimental studies show that, among consumers with low levels of biospheric values, those with a malleable (vs. fixed) lay belief about the world exhibit stronger preferences for sustainable hotels offerings because they are more hopeful that the sustainable efforts from the hotels can create a positive change. These findings contribute to the literature by demonstrating the role of lay beliefs on consumers’ sustainable behaviors and establishing the underlying mechanism. In addition, this research provides a novel insight about how tourism practitioners can appeal to unsustainable consumers, highlighting how the tourism industry can create positive behavior change toward consumers’ sustainable behaviors.

Description
Citation
Septianto F, Thai NT, Kemper JA (2021). Lay Beliefs About the World Affect Preferences for Sustainable Hotel Offerings. Australasian Marketing Journal. 30(3). 246-257.
Keywords
biospheric value, lay belief, hope, sustainable tourism
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
15 Commerce, Management, Tourism and Services
Fields of Research::35 - Commerce, management, tourism and services::3508 - Tourism::350804 - Tourism marketing
Fields of Research::35 - Commerce, management, tourism and services::3506 - Marketing::350612 - Social marketing
Fields of Research::35 - Commerce, management, tourism and services::3507 - Strategy, management and organisational behaviour::350702 - Corporate social responsibility
Fields of Research::35 - Commerce, management, tourism and services::3508 - Tourism::350806 - Tourist behaviour and visitor experience
Rights
All rights reserved unless otherwise stated