Why do all social robots fail in the market?

Abstract

While working on our first Human-Robot Interaction textbook, we noticed that almost all the robots mentioned in the book had failed in the market. Our book had become an obituary. I talked with Lundy Lewis, Frederic Kaplan, Amro Najjar, Robert Cheek and Tomas Concha (NTT Disruption) about why almost all social robots failed in the market. The Aibo and Jibo robots are examples of robots that were brought to the market, failed and were resurrected from the dead. One in fame and one in shame.