Management controls and pressure groups: the mediation of overflows

Type of content
Journal Article
Thesis discipline
Degree name
Publisher
Emerald
Journal Title
Journal ISSN
Volume Title
Language
en
Date
2018
Authors
Jollands S
Sawabe N
Akroyd, Chris
Abstract

Purpose: Organisations produce effects that go beyond the economic framing within which they operate, referred to as overflows in this paper. When an organisation comes under pressure to address these overflows they must decide how to respond. Previous research has placed social and environmental reporting as an important tool organisations mobilise in their attempts to mediate these pressures and the groups that give rise to them. However, these reports are typically only released once a year while the pressures that organisations face can arise at any time and are ongoing and constant. The purpose of this paper is to explore situated organisational practices and examine if and how management controls are mobilised in relation to the actions of pressure groups. Design/methodology/approach: This paper takes a case study approach to understand how an organisation attempts to mediate the pressures from a number of overflows: carbon emissions, changing lifestyles, aspartame and obesity. To undertake this research a performative understanding of management control is utilised. This focusses the research on if and how management controls are mobilised to assist with attempts to mediate pressures. Findings: Analysis of the data shows that many different management controls, beyond just reports, were mobilised during the attempts to mediate the pressure arising from the actions of groups affected by the overflows. The management controls were utilised to: identify pressures, demonstrate how the pressure had been addressed, alleviate the pressure or to dispute the legitimacy of the pressure. Originality/value: This paper shows the potential for new connections to be made between the management control and social and environmental accounting literatures. It demonstrates that future research may gain much from examining the management controls mobilised within the situated practices that constitute an organisations response to the pressures it faces.

Description
Citation
Jollands S, Akroyd C, Sawabe N (2018). Management controls and pressure groups: the mediation of overflows. Accounting, Auditing and Accountability Journal. 31(6). 1644-1667.
Keywords
Social and environmental accounting, Management controls, Pressure groups, Overflows, Situated organisational practices, Case Study
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
1501 Accounting, Auditing and Accountability
Fields of Research::35 - Commerce, management, tourism and services::3501 - Accounting, auditing and accountability::350107 - Sustainability accounting and reporting
Fields of Research::35 - Commerce, management, tourism and services::3501 - Accounting, auditing and accountability::350105 - Management accounting
Fields of Research::35 - Commerce, management, tourism and services::3507 - Strategy, management and organisational behaviour::350702 - Corporate social responsibility
Rights
All rights reserved unless otherwise stated