Effective team decision-making : exploring the role of psychological safety.

Type of content
Theses / Dissertations
Publisher's DOI/URI
Thesis discipline
Psychology
Degree name
Master of Science
Publisher
Journal Title
Journal ISSN
Volume Title
Language
English
Date
2023
Authors
Dealy Cottrell, Story Rose
Abstract

Teamwork is prevalent in organisational decision-making. Given that psychological safety facilitates decision-making practices by creating a safe climate for team members to share their authentic perspectives, the impact of psychological safety on team decision-making processes deserves further attention. Acknowledgement that there is limited research in the team decision-making space, reiterates the value of exploring these variables further. The present study explores the impact of psychological safety, inclusion and independent thinking on team decision-making by investigating teams that make complex decisions. This study is quantitative in nature and used a cross-sectional survey design. Psychological safety is hypothesised as the foundation for developing effective team decision-making. A survey was distributed to team leaders who shared their link with their team members in order to complete the survey. The relationships between the variables were investigated using a hierarchical regression. Using a sample of 35 teams that engage in decision-making, the results indicated that members’ perceptions of psychological safety and independent thinking were significant predictors of perceived effective team decision-making. Contrary to expectations, feelings of inclusion within a team was not a significant contributor to team decision-making. I also assessed psychological safety climate strength as a moderator of the relationships through a hierarchical regression; however, found that it did not moderate the relationships in this study. The main findings suggest that having more psychological safety and opportunity to share independent thoughts within a team could enhance effective team decision-making. This study has implications for individuals, teams and organisations looking to support teams within the workplace that engage in complex decision-making.

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All Rights Reserved