The Future of Identity Management: Understanding Consumer Attitudes towards Biometric Identification

dc.contributor.authorZheng Z
dc.contributor.authorMills, Annette
dc.date.accessioned2021-12-02T01:54:36Z
dc.date.available2021-12-02T01:54:36Z
dc.date.issued2019en
dc.date.updated2021-10-30T03:47:04Z
dc.description.abstractThe explosive growth of consumer-facing biometric technology is providing opportunities for organizations to change the way in which they identify and authenticate consumers, and replace traditional forms of identification such as usernames and passwords. For consumers, the benefits include increased account security and convenient access to services. However, these positives can be countered by issues such as concerns about privacy and security. Drawing on Protection Motivation Theory (PMT) and prior research, this study uses data collected from 132 online banking consumers to assess the relative impacts of benefits and concerns on their attitude towards using biometric identification for their banking. Implications for practice and future research are discussed.en
dc.identifier.citationMills A, Zheng Z (2019). The Future of Identity Management: Understanding Consumer Attitudes towards Biometric Identification. Auckland, New Zealand: International Conference on Information Resources Management (Conf-IRM). 27/05/2019-29/05/2019. Proceedings: CONF-IRM 2019.en
dc.identifier.urihttps://hdl.handle.net/10092/103070
dc.language.isoenen
dc.rightsAll rights reserved unless otherwise stateden
dc.rights.urihttp://hdl.handle.net/10092/17651en
dc.subjectBiometric identificationen
dc.subjectProtection Motivation Theoryen
dc.subjectattitudeen
dc.subjectprivacyen
dc.subjectsecurityen
dc.subjectonline bankingen
dc.subject.anzsrcFields of Research::46 - Information and computing sciences::4604 - Cybersecurity and privacyen
dc.titleThe Future of Identity Management: Understanding Consumer Attitudes towards Biometric Identificationen
dc.typeConference Contributions - Publisheden
uc.collegeService Unit
uc.departmentDepartment of Accounting and Information Systems
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