Resilience Management: A Framework for Assessing and Improving the Resilience of Organisations (2007)
Type of ContentReports
PublisherResilient Organisations Research Group
University of Canterbury. Department of Accounting and Information Systems
AuthorsMcManus, S., Seville, E., Brunsden, D., Vargo, J.show all
Organisations today are increasingly aware of the need to prepare for the unexpected. High profile international events of the last decade, such as the September 11th terrorist attacks, the Indian Ocean tsunami, Hurricane Katrina and the emerging threat of a pandemic all serve to remind organisations that the unimaginable can and does happen. Stories emerge from these events of organisations that survived or failed; at first glance there does not appear to be a particular pattern. Some survivors had excellent disaster response plans in place; others had none, surviving purely on the merits of strong leadership and the commitment and determination of staff. Many organisations that are devastated simply never reopen again; others evolve so radically that they are hard to recognise from their pre-crisis form. This research project seeks to explore what it is that makes some organisations more able to survive a major crisis than others, and suggests a framework for both evaluating and improving the resilience of individual organisations.
CitationMcManus, S., Seville, E., Brunsden, D., Vargo, J. (2007) Resilience Management: A Framework for Assessing and Improving the Resilience of Organisations. 79pp..
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ANZSRC Fields of Research17 - Psychology and Cognitive Sciences::1701 - Psychology::170107 - Industrial and Organisational Psychology
35 - Commerce, management, tourism and services::3507 - Strategy, management and organisational behaviour::350710 - Organisational behaviour