The Effect of Commitment, Communication and Participation on Resistance to Change: The Role of Change Readiness (2012)
Type of ContentTheses / Dissertations
Degree NameMaster of Science
PublisherUniversity of Canterbury. Psychology
There is growing concern surrounding the effect of resistance to change on organisational change success. The main purpose of the present research was to clarify the relationships between important contextual variables highlighted in the literature, and resistance to change and readiness for change. Participants completed an online survey while their organisation was about to or already going through a change. As predicted, the results show the importance that participant perception of the adequacy of communication had on resistance to change and that this relationship was mediated by the readiness dimension of viewing the change as appropriate. The relationship between other contextual variables of perceived opportunities for participation and affective organisational commitment, and resistance to change were not found to be mediated by readiness for change dimensions. Affective commitment however, showed a direct negative relationship with resistance to change. These findings highlight the importance of a planned approached to change-related communications, and its potential to reduce resistance to change by effectively creating readiness for change in an organisation. Implications of these results and suggestions for future research are discussed.
RightsCopyright Kali Anne McKay
Showing items related by title, author, creator and subject.
Examining Change Process Perceptions and Proximal Readiness for Organisational Change: The Moderating Effect of Distal Readiness Holstein, Matt (University of Canterbury, 2016)Readiness for change is considered a major determinant of people’s support for or resistance to an organisational change and is therefore a topic explored throughout change management literature. This study contributed to ...
Smith, P.; McKay, M.; Giorgetti, A.; Chiani, M. (University of Canterbury. Electrical and Computer EngineeringUniversity of Canterbury. Mathematics and Statistics, 2010)The rates of change of a wide variety of MIMO metrics are evaluated by differentiating the relevant random processes. Moments, distributions and simplified representations are derived where possible for the resulting ...
Communication and trust : the effect of organisational commitment and change process perceptions on change attitudes Clarke, Emma (University of Canterbury, 2016)This study investigated organisational commitment and perceptions of previous change management as precursors to employee perceptions of communication and trust in management during change. Participants at a large New ...