It is widely recognised that the hospitality industry is a difficult one to work in, with high demands and low rewards. The Covid-19 pandemic has undoubtedly only made these issues worse, highlighting a need to explore the industry in this context. The purpose of the current study was to examine the relationship between job insecurity, psychological safety, and service recovery performance in the hospitality industry. 33 individuals employed in the hospitality industry in New Zealand took part in a seven-day daily diary study, where they rated items pertaining to job insecurity, psychological safety, and service recovery performance according to how much they agreed with the statements on that specific day. Both job insecurity and psychological safety were found to fluctuate within participants over time. Job insecurity predicted psychological safety at the between-person level, however not at the within-person level. Psychological safety was not found to mediate the relationship between job insecurity and service recovery performance at either the between- or within-person level. Finally, psychological safety was not significantly related to service recovery performance at the between- or within-person level. These findings extend existing research on these constructs and provide avenues for future research. Additionally, it provides an indication of how those in the hospitality industry are coping during the pandemic, giving rise to suggestions as to how businesses can use this information to positively influence their employees’ time at work.