"Doing more with less": service imperatives of the twenty-first century
Type of content
Journal Article
UC permalink
Publisher's DOI/URI
Thesis discipline
Degree name
Publisher
University of Canterbury. Management
Journal Title
Journal ISSN
Volume Title
Language
Date
2011
Authors
Finsterwalder, J.
Garry, T.
Abstract
Description
This conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully.
Citation
Finsterwalder, J., Garry, T. (2011) "Doing more with less": service imperatives of the twenty-first century. Managing Service Quality, 21(6), pp. 576-582.
Keywords
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
Field of Research::15 - Commerce, Management, Tourism and Services::1503 - Business and Management::150399 - Business and Management not elsewhere classified