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http://hdl.handle.net/10092/6995
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| Title: | "Doing more with less": service imperatives of the twenty-first century |
| Authors: | Finsterwalder, J.
Garry, T. |
| Issue Date: | 2011 |
| Citation: | Finsterwalder, J., Garry, T. (2011) "Doing more with less": service imperatives of the twenty-first century. Managing Service Quality, 21(6), pp. 576-582. |
| Publisher: | University of Canterbury. Management |
| Description: | This conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully. |
| Research Fields: | Field of Research::15 - Commerce, Management, Tourism and Services::1503 - Business and Management::150399 - Business and Management not elsewhere classified |
| URI: | http://hdl.handle.net/10092/6995 |
| Rights URI: | http://library.canterbury.ac.nz/ir/rights.shtml |
| Appears in Collections: | Journal Articles
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