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Please use this identifier to cite or link to this item: http://hdl.handle.net/10092/6995

Title: "Doing more with less": service imperatives of the twenty-first century
Authors: Finsterwalder, J.
Garry, T.
Issue Date: 2011
Citation: Finsterwalder, J., Garry, T. (2011) "Doing more with less": service imperatives of the twenty-first century. Managing Service Quality, 21(6), pp. 576-582.
Publisher: University of Canterbury. Management
Description: This conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully.
Research Fields: Field of Research::15 - Commerce, Management, Tourism and Services::1503 - Business and Management::150399 - Business and Management not elsewhere classified
URI: http://hdl.handle.net/10092/6995
Rights URI: http://library.canterbury.ac.nz/ir/rights.shtml
Appears in Collections:Business and Law: Journal Articles

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