Library on Location: Taking library services outside the library walls
The community served by a library is often unaware of the range of resources and services its library provides. To address these issues, University of Canterbury librarians investigated a "Library on Location" service. After reviewing similar services elsewhere, the librarians conducted two term-long trials taking a wireless-enabled laptop and a selection of borrowable items out of the library to high-traffic student areas. Different configurations of equipment, location and time of day were tested to evaluate usage of the service in this environment. Library on Location proved to be an easy and effective way to provide outreach services and publicity about the Library beyond the library walls.
SubjectsLibrary and Information Science
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Library services without a library: post-earthquake use of virtual reference at University of Canterbury Roberts, S.F.; Fitchett, D.J.; Paterson, M.E. (University of Canterbury. Library, 2011)Following the September 2010 earthquake and the closure of a number of campus libraries, library staff at the University of Canterbury was forced to rethink how they connected with their users. The established virtual ...
McKnight, Susan (Nottingham Business School, Nottingham Trent University, 2010)'Customer value' is a much used and, in a number of cases, a misunderstood term, with emphasis placed on a priori categories of what provides value for the customer, rather than an effort to understand value from a customer ...
Milke, M.W. (University of Canterbury. Civil and Natural Resources Engineering, 2008)