Communicating compassion in organizations: a conceptual review

Simple item page
dc.contributor.authorMcAllum, Kirstie
dc.contributor.authorFox S
dc.contributor.authorFord JL
dc.contributor.authorRoeder AC
dc.date.accessioned2024-09-16T04:04:54Z
dc.date.available2024-09-16T04:04:54Z
dc.date.issued2023
dc.description.abstractThis article explores the theoretical terrain surrounding compassion in organizational settings to clarify how conceptually (dis)similar concepts like social support, team care, and organizational compassion manifest different agentic perspectives on compassion. Toward this end, we articulate a working definition of compassion and suggest that a communicative frame focused on intersubjective sense-making and interpretation can deepen our understanding of who is responsible for care and compassion within organizations. Existing research on this subject considers who or what provides compassion—individuals, teams, policies—and how compassion can assuage suffering and promote individual and organizational flourishing. Extending this work, we document core dimensions of each form of compassion for greater conceptual clarity and precision, proposing a metaphor for each. Finally, we reflect on the implications of each type of compassion for resilience and the ways current notions of compassion typify the rationality/emotionality duality and gendered nature of emotion work in organizations.
dc.identifier.citationMcAllum K, Fox S, Ford JL, Roeder AC (2023). Communicating compassion in organizations: a conceptual review. Frontiers in Communication. 8.
dc.identifier.doihttp://doi.org/10.3389/fcomm.2023.1144045
dc.identifier.issn2297-900X
dc.identifier.urihttps://hdl.handle.net/10092/107555
dc.publisherFrontiers Media SA
dc.rights© 2023 McAllum, Fox, Ford and Roeder. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
dc.rights.urihttp://hdl.handle.net/10092/17651
dc.subjectcompassion
dc.subjectorganizational compassion
dc.subjectsocial support
dc.subjectteam care
dc.subjectresilience
dc.subjectrationality
dc.subjectemotion work
dc.subjectgender and compassion
dc.subject.anzsrc35 - Commerce, management, tourism and services::3505 - Human resources and industrial relations::350503 - Human resources management
dc.subject.anzsrc35 - Commerce, management, tourism and services::3505 - Human resources and industrial relations::350507 - Workplace wellbeing and quality of working life
dc.subject.anzsrc35 - Commerce, management, tourism and services::3507 - Strategy, management and organisational behaviour::350702 - Corporate social responsibility
dc.titleCommunicating compassion in organizations: a conceptual review
dc.typeJournal Article
uc.collegeFaculty of Arts
uc.departmentLanguage, Social and Political Sciences
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
McAllum et al 2023 Communicating compassion.pdf
Size:
250.39 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
3.17 KB
Format:
Plain Text
Description:
Download
Collections
Arts: Journal Articles