"Doing more with less": service imperatives of the twenty-first century

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dc.contributor.authorFinsterwalder, J.
dc.contributor.authorGarry, T.
dc.date.accessioned2012-09-10T01:58:20Z
dc.date.available2012-09-10T01:58:20Z
dc.date.issued2011en
dc.descriptionThis conceptual opening piece was peer reviewed by the two Editors of the journal, Dr Marianna Sigala and Dr Chatura Ranaweera, as well as by the consulting Editor, Dr Jay Kandampully.en
dc.identifier.citationFinsterwalder, J., Garry, T. (2011) "Doing more with less": service imperatives of the twenty-first century. Managing Service Quality, 21(6), pp. 576-582.en
dc.identifier.issn0960-4529
dc.identifier.urihttp://hdl.handle.net/10092/6995
dc.language.isoen
dc.publisherUniversity of Canterbury. Managementen
dc.rights.urihttps://hdl.handle.net/10092/17651en
dc.subject.anzsrcField of Research::15 - Commerce, Management, Tourism and Services::1503 - Business and Management::150399 - Business and Management not elsewhere classifieden
dc.title"Doing more with less": service imperatives of the twenty-first centuryen
dc.typeJournal Article
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