Team Workload Questionnaire (TWLQ): Development and Assessment of a Subjective Measure of Team Workload
Degree GrantorUniversity of Canterbury
Degree NameMaster of Science
The present research developed and assessed the Team Workload Questionnaire (TWLQ). Despite extensive workload studies, little research has been conducted on the workload experienced by teams. Team workload has largely been ignored by research with no validated theory constructed or dedicated team workload measures available to researchers and practitioners. The research was conducted in two studies with study 1 focusing on the development of the TWLQ with 216 members of sports team completing a team workload measure after games or practise. In study 2, 14 dyadic teams performed two sessions of an unmanned aerial vehicle (UAV) search-and-rescue task. The TWLQ was used to measure the team workload demand of the task. Study 1: Principle Axis Factoring method with Direct Oblimin rotation indicated three separate factors for the TWLQ with the factors classified as Task Workload, Team Workload, and Task-Team Balancing. Study 2: The TWLQ exhibited differential sensitivity, with the three factors measuring unique components of the workload demands in teams. The TWLQ is a valid and reliable subjective measure that can be used to assess the workload demand in team tasks. It provides researchers a tool to advance the understating of team workload and gives practitioners the means to assess the workload demands of team tasks in applied settings.