The Canterbury Support Line: A Review of the Literature and Evaluation of the Service (2013)
Type of ContentReports
PublisherUniversity of Canterbury. Management, Marketing, and Entrepreneurship
University of Canterbury. Psychology
Scope of the Report The evaluation of the Canterbury Support Line was structured around two central components: 1. Determination of key practices in the delivery of psychosocial support via telephone helplines in the context of disasters. 2. Critical examination of the operational practices of the Canterbury Support Line, including the processes of screening, triage, and assessment.
CitationMiles, B., Dorahy, M.J., Naswall, K., Malinnn, S., McNatty, G. (2013) The Canterbury Support Line: A Review of the Literature and Evaluation of the Service. Ministry of Social Development. 49pp..
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ANZSRC Fields of Research16 - Studies in Human Society::1607 - Social Work::160702 - Counselling, Welfare and Community Services
44 - Human society::4409 - Social work::440903 - Social program evaluation
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