The Canterbury Support Line: A Review of the Literature and Evaluation of the Service

Type of content
Reports
Publisher's DOI/URI
Thesis discipline
Degree name
Publisher
University of Canterbury. Management, Marketing, and Entrepreneurship
University of Canterbury. Psychology
Journal Title
Journal ISSN
Volume Title
Language
Date
2013
Authors
Miles, B.
Dorahy, M.J.
Naswall, K.
Malinnn, S.
McNatty, G.
Abstract

Scope of the Report The evaluation of the Canterbury Support Line was structured around two central components:

  1. Determination of key practices in the delivery of psychosocial support via telephone helplines in the context of disasters.
  2. Critical examination of the operational practices of the Canterbury Support Line, including the processes of screening, triage, and assessment.
Description
Citation
Miles, B., Dorahy, M.J., Naswall, K., Malinnn, S., McNatty, G. (2013) The Canterbury Support Line: A Review of the Literature and Evaluation of the Service. Ministry of Social Development. 49pp..
Keywords
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
Field of Research::16 - Studies in Human Society::1607 - Social Work::160702 - Counselling, Welfare and Community Services
Fields of Research::44 - Human society::4409 - Social work::440903 - Social program evaluation
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