"Doing more with less": service imperatives of the twenty-first century (2011)
Type of ContentJournal Article
PublisherUniversity of Canterbury. Management
CitationFinsterwalder, J., Garry, T. (2011) "Doing more with less": service imperatives of the twenty-first century. Managing Service Quality, 21(6), pp. 576-582.
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ANZSRC Fields of Research15 - Commerce, Management, Tourism and Services::1503 - Business and Management::150399 - Business and Management not elsewhere classified
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