"Doing more with less": service imperatives of the twenty-first century (2011)
Type of ContentJournal Articles
PublisherUniversity of Canterbury. Management
AuthorsFinsterwalder, J., Garry, T.show all
CitationFinsterwalder, J., Garry, T. (2011) "Doing more with less": service imperatives of the twenty-first century. Managing Service Quality, 21(6), pp. 576-582.
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