Teaching Note - Fitting a theoretical model to a real queue

Type of content
Journal Article
Publisher's DOI/URI
Thesis discipline
Degree name
Publisher
University of Canterbury. Management
Journal Title
Journal ISSN
Volume Title
Language
Date
2011
Authors
McNickle, D.
Abstract

A carefully structured practical queue-modelling assignment improves the understanding of queueing theory and teaches modelling and data-analysis skills. The assignment also demonstrates that it may be better to use models to estimate operating characteristics such as mean waiting times, even in circumstances where the system in question and the characteristics can be directly observed.

Description
Citation
McNickle, D. (2011) Teaching Note - Fitting a theoretical model to a real queue. INFORMS Transactions on Education, 11(3), pp. 111-122.
Keywords
teaching queueing, data analysis, teaching statistics, formative assessment
Ngā upoko tukutuku/Māori subject headings
ANZSRC fields of research
Fields of Research::39 - Education::3901 - Curriculum and pedagogy::390109 - Mathematics and numeracy curriculum and pedagogy
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