Extending research on technostress: exploring the moderating effects of techno-savvy and the proactive personality on the relationship between technostress and job satisfaction and stress
Degree GrantorUniversity of Canterbury
Degree NameMaster of Science
Technostress experienced by individuals at workplaces has increased in last ten years. Exploring technostress in depth is crucial. The present study extended technostress research by focusing on the moderating roles of techno-savvy and the proactive personality. Techno-savvy and the proactive personality were proposed to moderate the relationships between the five techno-dimensions (techno-overload, techno-invasion, techno-complexity, techno-insecurity and techno-uncertainty) and job satisfaction. They were also proposed to moderate the relationships between the five techno-dimensions and job stress. An online survey was adopted to recruit participants. There were 140 participants agreed to participate the survey. However, there were 112 participants completed the online survey without missing any questions. The multiple moderation regression analysis was conducted. The result suggested that for individuals who were more techno-savvy, their job satisfaction was shown to be less affected by techno-overload and techno-insecurity than those who were less techno-savvy. The result also suggested that for those who were more techno-savvy, their job stress was shown to be more affected by techno-invasion than those who were less techno-savvy. The proposed moderating role of the proactive personality was not found in the study. The present study can be extended by exploring other techno-dimensions, such as techno-change, techno-addiction and techno-reliability.