Making the most of work resources: the moderating effect of regulatory focus on resilience development
Degree GrantorUniversity of Canterbury
Degree NameMaster of Science
The ever changing, volatile business world calls for resilient organisations and resilient employees. While past research suggests the need to identify factors that contribute to employee resilience development, there is limited empirical research that clarifies these factors. Drawing from Conservation of Resources (COR) theory, the purpose of the present study was to examine the relationship between social- and feedback-related resources, and resilient employee behaviours, and to explore the moderating role of regulatory foci (prevention and promotion) in this relationship. A survey was conducted among 162 participants from four organisations. Moderated multiple regressions, considering 3-way interactions, were conducted to test the theoretical assumptions. Findings from this study suggest that: 1) individuals with a high promotion and high prevention focus display higher levels of employee resilience, irrespective of resource levels, 2) the resilience of employees with a low promotion and low prevention profile is impacted by resource availability, and 3) mismatch in regulatory foci (i.e., individuals exhibiting high levels of one regulatory focus and low levels of the other) accounts for unique relationships between resources and resilient behaviours. This is the first study to examine the interaction between promotion and prevention, and to assess the prevalence and role of regulatory foci in workplace factors.