Safety risks associated with helping reciprocity (2015)
Type of ContentConference Contributions - Other
PublisherUniversity of Canterbury. Psychology
In New Zealand and around the world, workplace accidents continue to occur at high rates. Global research suggests that new employees are a particular safety concern as they are involved in a large percentage of workplace accidents. During the initial stage of employment, new employees themselves need help from other people in order to understand the roles and tasks associated with their job, and the rules and procedures associated with the organisation. New employees are likely to feel grateful for this help and in order to repay their helper, they may engage in helping reciprocity. Reciprocal helping behaviour is beneficial where there are no safety risks, however in a high risk work environment, a new employee is perhaps the least equipped to exhibit helping reciprocity. Due to their short tenure, new employees may lack the situational awareness, knowledge, acclimatization, and familiarity with procedures to help others, and this potentially puts them and others at risk. It was predicted that helping reciprocity is driven by the source of the help, because different help-sources generate different degrees of gratitude. Specifically, helping reciprocity might not be engaged in when the initial helper was paid to help as part of their job, for example, as a trainer. However, helping reciprocity might be more likely when an initial helper such as a co-worker was not required to help but did so in kind. Thus the relationship between source of help, gratitude and helping reciprocity is central to the study hypotheses and the aim of determining why new employees might be involved in more accidents.
CitationAdams, S., Burt, C.D.B. (2015) Safety risks associated with helping reciprocity. Auckland, New Zealand: 4th Aotearoa New Zealand Organisational Psychology and Organisational Behaviour Conference, 27 Nov 2015.
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ANZSRC Fields of Research17 - Psychology and Cognitive Sciences::1701 - Psychology::170107 - Industrial and Organisational Psychology
11 - Medical and Health Sciences::1117 - Public Health and Health Services::111705 - Environmental and Occupational Health and Safety
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