Review of service delivery resource and project planning processes at Connetics

Abstract

The intent of this project was to recommend a new resource and project planning system for Connetics Ltd. This project has to integrate with the newly implemented 2020 Strategy, which aims to improve efficiencies within Connetics. The project involved justifying the requirement for change in the planning process, development of an improved planning process, and recommending supporting scheduling software. A literature review and multiple interviews were used to gain justification for the change in process. Desktop research, communication with software vendors and interviews with other companies operating in the electrical contracting industry in New Zealand were used to develop the replacement planning system and the chosen software. The scheduling software, recommended for implementation within the planning system, is Click Software. This software offers large gains in efficiency through optimised scheduling, centralisation of processes, transparency and low associated risk.