The impact of the Internet on small firms
Degree GrantorUniversity of Canterbury
Degree NameMaster of Commerce
Several researchers have designed frameworks to model and analyse impacts of the Internet on firms. This research takes one such framework aimed at small firms (Lymer et al., 1997b) and attempts to validate its usefulness by comparing it to similar and conflicting models, and by applying it to impacts collected from both the literature and from four case studies of small firms. The findings suggest that several changes to Lymer et al.'s (1997b) framework are necessary to make the model more effective and more practical for researchers and practitioners. A revised Internet impacts model is proposed that incorporates these changes. Preliminary evaluation has been performed on the revised model, resulting in the conclusion that the study makes a valuable contribution to the area of Internet research by significantly enhancing the usability and analytical usefulness of Lymer et al.'s (1997b) Internet impacts model.