Identifying Key Software Development Practices in the English-Speaking Caribbean Using the Nominal Group Technique

Abstract

This paper explains how a simplified process improvement framework was developed with practices from the capability maturity model integration (CMMI) model using the nominal group technique (NGT). The NGT was used to generate consensus on key software process improvement practices that are likely to lead to the improvement of the quality of information systems (IS) in the English-speaking Caribbean (ESC). We present the approach taken, the results derived, and the benefits of using this approach. NGT sessions, involving 30 IS professionals were conducted in four ESC territories to reduce and finalize a list of key software development practices that would be more suitable for ESC nations to focus on.