Measurement of IT Management Sophistication in Small Firms (2005)
This study developed an instrument to measure IT management sophistication in small firms. Multiple-case studies were used to explore the concept of IT management sophistication in small firms and provide a pool of indicators representing IT management sophistication. Small chartered accountancy firms in New Zealand were surveyed and the data was analysed using PLS. The final model of IT management sophistication included three dimensions: IT planning, IT controlling and IT leading. The validity and reliability of the measurement instrument was examined thoroughly. The results provide a significant foundation for researchers of IT management in small firms. © 2005.
CitationSuraweera T, Cragg P, Mills A (2005). Measurement of IT Management Sophistication in Small Firms. Manly, Australia: 16th Australasian Conference on Information Systems (ACIS 2005). 30/11/2005. ACIS 2005 Proceedings: Socialising IT: Thinking About the People. CD-Rom. 10pp-.
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KeywordsIT management; small firms; IT leading; IT planning; IT controlling; IT organising; IT external expertise
ANZSRC Fields of Research15 - Commerce, Management, Tourism and Services::1503 - Business and Management::150301 - Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)
35 - Commerce, management, tourism and services::3507 - Strategy, management and organisational behaviour::350716 - Small business organisation and management
RightsAll rights reserved unless otherwise stated
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